We appreciate your choice to engage in our skill-based game. At Solitaire Bucks, under the
management of VOLCANO TECHNOLOGY ADVERTISING LIMITED, our primary aim is to provide an enjoyable
and rewarding experience for all users. We value your trust and are fully committed to
protecting your personal information while ensuring you have the best possible gaming
experience.
This Privacy Policy details how we collect, use, and disclose the information we receive when you
use the Solitaire Bucks app. It is intended to help you understand the types of data we collect,
the reasons behind the collection, how we use it, and the options available to you, including
how to access and update your information. Our objective is to be transparent in our practices,
enabling you to make informed decisions about how your personal information is handled.
2. Information We Collect
To enhance your experience and offer personalized services, we gather various types of
information when you interact with our Solitaire Bucks app. Below is an outline of the categories
of information we collect:
Technical Information:
Location Data: We collect precise location information via GPS to determine whether our services
are accessible in your area, as required by law.
Device and Network Information: On iOS devices, we access system settings, device identifiers
(such as IMEI and advertising IDs), and network details (like Wi-Fi or mobile network data) to
optimize the app’s functionality and tailor our services to your device’s capabilities.
Social Network Information:
We gather information about how you interact with your device, the Software and Services, and
other applications to deliver personalized content and services. This includes offering targeted
advertisements based on your interests from us or our partners and enhancing the quality and
functionality of the Software and Services. We monitor details such as your usage patterns of
the internet browser and search functions in applications, your engagement with the content and
advertisements we offer, and your activity on social networks via the Software and Services.
Registration and Support Information:
Account Details: We collect information such as your email address when you register with us.
This data is crucial for managing your account and providing service notifications and support.
Support Interactions: When you contact our support team, we collect the information you provide
during the interaction to address your issues and improve our services.
User Interactions and Preferences:
Gameplay Data: We monitor your in-game activities and preferences to offer a tailored gaming
experience. This includes tracking your progress, preferences for in-game features, and
interaction patterns.
Customization Settings: Your choices and settings within the app, such as sound settings,
notification preferences, and visual themes, are collected to maintain your preferences each
time you log in.
3. Use of Collected Information
At Solitaire Bucks, we use the information collected from you in various ways to enhance your
gaming experience and provide services tailored to your interests. Here’s how your information
is utilized:
Service Provision:
Game Functionality: We use technical and user interaction data to ensure the game functions
correctly on your device. This includes adjusting the game to suit your device's performance
capabilities and resolving any technical issues that may arise.
Customization: Your gameplay data and preferences help us customize your in-game experience,
allowing us to adjust game difficulty, provide personalized challenges, and remember your
settings between sessions.
Communication with Users:
Updates and Announcements: We use your registration information, specifically your email
address, to send you important updates about the game, including new features, special events,
or offers.
Support Services: When you seek assistance from our support team, we use the information you
provide to respond effectively and address your concerns. This communication is essential to
maintain your satisfaction with our services.
Advertising and Marketing:
Targeted Advertising: By analyzing your social network information and in-game behavior, we
customize advertising to align with your interests, making the ads you see more relevant and
engaging.
Promotional Offers: Occasionally, we send promotional emails or messages within the app about
new products, special offers, or other information that may interest you, using the email
address you provided.
Market Research: We also use collected data for market research purposes to understand user
trends and preferences, helping us develop better content and services.
4. Information Sharing with Third Parties
At Solitaire Bucks, we are dedicated to maintaining the trust you place in us. We only share
information with third parties under the following circumstances:
Legal Requirements:
Compliance and Enforcement: We may disclose your information if required by law, such as to
comply with a subpoena or similar legal process. We may also share information to protect the
rights, property, or safety of VOLCANO TECHNOLOGY ADVERTISING LIMITED, our users, or others as
required or permitted by law, including meeting national security or law enforcement
requirements.
Third-Party Service Providers:
Operational Support: We work with various service providers who perform functions on our behalf.
These include hosting and maintenance, error monitoring, debugging, performance analysis, and
customer service activities. We only provide these service providers with the information
necessary to perform their designated functions, and they are obligated not to disclose or use
the information for other purposes.
Payment Processing: Information necessary to process payments, such as your payment card
details, is shared with financial institutions or payment processing services like PayPal,
CashApp, Visa, and Mastercard. This sharing is essential for completing transactions requested
by you within our app.
Partners and Affiliates:
Strategic Partnerships: We may share your information with our partners and affiliates to
provide joint content and services (like registration, transactions, and customer support), to
help detect and prevent potentially illegal acts, and to guide decisions about products,
services, and communications. Partners will use this information to send you marketing
communications only if you have requested their services.
We require all third parties to respect the security of your personal data and treat it in
accordance with the law. We do not allow our third-party service providers to use your personal
data for their purposes and only permit them to process your personal data for specified
purposes and per our instructions.
5. Third-Party Links
External Sites Disclaimer: To provide you with additional value, Solitaire Bucks may include
third-party links on our app. These linked sites have separate and independent privacy policies,
and we are not responsible or liable for the content and activities of these linked sites.
However, we aim to protect the integrity of our app and welcome any feedback about these sites.
When you click on one of these links, you leave the Solitaire Bucks app and enter a website that
VOLCANO TECHNOLOGY ADVERTISING LIMITED does not control. We encourage you to read the privacy
statements of these linked sites, as their privacy policies may differ from ours.
Caution:
- Always check the URL of the site you are visiting to confirm it is the correct site before
entering any personal information.
- Be aware that external sites may collect data or solicit personal information from you;
therefore, we advise you to review the privacy policies of these sites before proceeding with
any transaction.
Our inclusion of third-party links does not imply endorsement of the site, its contents, or any
association with its operators.
6. Data Security
Security Measures: At Solitaire Bucks, we take the security of your personal data seriously. We
implement a variety of security measures to protect your personal information when you enter,
submit, or access it. These measures include, but are not limited to:
Encryption: We use strong encryption to protect sensitive information transmitted online.
Similarly, we protect your information offline; only employees who need the information to
perform a specific job (for example, billing or customer service) are granted access to
personally identifiable information.
Secure Servers: Your personal information is stored on secure servers that are protected against
unauthorized access or intrusion.
Regular Audits: We conduct regular audits and continuous monitoring to ensure our security
practices meet current standards and are effective in protecting your data.
Anomaly Detection: Our systems are equipped with anomaly detection technologies to identify and
react to unusual activity that could indicate a security breach.
Data Breach Notification: Despite our best efforts, no method of transmission over the Internet
or electronic storage is 100% secure. However, should a data breach occur, we are prepared to
take the following steps to protect our users:
Prompt Notification: We will notify you via email and/or a prominent notice on our app, as soon
as reasonably possible, and without undue delay if we believe that your personal data has been
compromised.
Transparency: We will provide you with clear information about what happened and what we are
doing to resolve it.
Guidance: Depending on the nature of the breach, we may provide recommendations on how you can
protect yourself from potential harm.
Cooperation with Authorities: We will work closely with the appropriate regulatory authorities
to ensure the incident is properly reported and handled.
7. Child Protection
Solitaire Bucks is committed to protecting the privacy of children. The app is intended for users
aged 18 and above. We do not knowingly collect, use, or disclose personal information from
children under 18. If we become aware that we have inadvertently received personal information
from a user under 18, we will delete such information from our records.
Measures to Prevent Underage Use:
Age Verification: During the registration process, we require users to verify their age to
ensure compliance with our age restrictions.
Monitoring: We regularly monitor the platform to identify and address any instances of underage
use.
Parental Notification: If it comes to our attention that a child under 18 has provided us with
personal information, we will inform the child’s parent or guardian and remove the information
from our systems.
8. User Rights and Choices
Viewing and Updating: Users can view and update their personal information at any time by
logging into their account settings on the app. We encourage users to update their information
to keep it accurate and current.
Deletion: Users may request the deletion of their personal information by contacting our
customer support. We will respond to such requests promptly and delete your personal
information, except where we are legally obligated to retain certain information.
Opt-Out Options:
Communications: You may opt out of receiving promotional emails from us by following the
unsubscribe link provided in each email.
Targeted Advertising: Users can adjust their device settings to limit ad tracking or opt out of
receiving personalized advertisements.
By providing clear guidelines and straightforward mechanisms for managing and protecting
personal information, Solitaire Bucks ensures that users maintain control over their privacy. We
are dedicated to upholding these principles and providing a safe and compliant gaming
environment.
International Data Transfers
Solitaire Bucks operates globally, which means the personal information we collect may be
transferred to, stored, and processed in countries outside your country of residence, including
the United States. When we transfer your personal information internationally, we ensure it is
transferred in accordance with this privacy policy and as permitted by applicable data
protection laws.
Safeguards:
Data Transfer Agreements: We use standard contract clauses approved by the European Commission
or similar contractual clauses in other jurisdictions. This includes requiring all third parties
to respect the security of your personal data and treat it in accordance with the law.
Privacy Shield Framework: Where applicable, we participate in the Privacy Shield Framework,
which requires us and our partners to maintain a mechanism to guarantee that data transfers
between the EU and the US meet the EU "adequacy" standard for data protection.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time in response to changing legal, technical, or
business developments. When we update our privacy policy, we will take appropriate measures to
inform you, consistent with the significance of the changes we make.
Notification to Users: We will notify you of any changes to our privacy policy by posting the new
privacy policy on the Solitaire Bucks website or app. We will also highlight the changes in a
prominent notice and adjust the "last updated" date at the top of this policy.
10. Contact Information
If you have any questions, concerns, or complaints about our privacy practices or this Privacy
Policy, please contact us at:
Email: [email protected]
Feedback and Complaints Handling: We take your feedback seriously and strive to address any
complaints quickly and fairly. If you have concerns about the use of your personal information,
please reach out to us using the contact details provided.
This privacy policy is effective as of [8/1/2024] and will remain in effect except with respect
to any changes in its provisions in the future, which will be effective immediately after being
posted on this page.
Privacy Policy for Solitaire Bucks
1. Introduction
PRIVACY POLICY EFFECTIVE
We appreciate your choice to engage in our skill-based game. At Solitaire Bucks, under the management of VOLCANO TECHNOLOGY ADVERTISING LIMITED, our primary aim is to provide an enjoyable and rewarding experience for all users. We value your trust and are fully committed to protecting your personal information while ensuring you have the best possible gaming experience.
This Privacy Policy details how we collect, use, and disclose the information we receive when you use the Solitaire Bucks app. It is intended to help you understand the types of data we collect, the reasons behind the collection, how we use it, and the options available to you, including how to access and update your information. Our objective is to be transparent in our practices, enabling you to make informed decisions about how your personal information is handled.
2. Information We Collect
To enhance your experience and offer personalized services, we gather various types of information when you interact with our Solitaire Bucks app. Below is an outline of the categories of information we collect:
Technical Information:
Location Data: We collect precise location information via GPS to determine whether our services are accessible in your area, as required by law.
Device and Network Information: On iOS devices, we access system settings, device identifiers (such as IMEI and advertising IDs), and network details (like Wi-Fi or mobile network data) to optimize the app’s functionality and tailor our services to your device’s capabilities.
Social Network Information:
We gather information about how you interact with your device, the Software and Services, and other applications to deliver personalized content and services. This includes offering targeted advertisements based on your interests from us or our partners and enhancing the quality and functionality of the Software and Services. We monitor details such as your usage patterns of the internet browser and search functions in applications, your engagement with the content and advertisements we offer, and your activity on social networks via the Software and Services.
Registration and Support Information:
Account Details: We collect information such as your email address when you register with us. This data is crucial for managing your account and providing service notifications and support.
Support Interactions: When you contact our support team, we collect the information you provide during the interaction to address your issues and improve our services.
User Interactions and Preferences:
Gameplay Data: We monitor your in-game activities and preferences to offer a tailored gaming experience. This includes tracking your progress, preferences for in-game features, and interaction patterns.
Customization Settings: Your choices and settings within the app, such as sound settings, notification preferences, and visual themes, are collected to maintain your preferences each time you log in.
3. Use of Collected Information
At Solitaire Bucks, we use the information collected from you in various ways to enhance your gaming experience and provide services tailored to your interests. Here’s how your information is utilized:
Service Provision:
Game Functionality: We use technical and user interaction data to ensure the game functions correctly on your device. This includes adjusting the game to suit your device's performance capabilities and resolving any technical issues that may arise.
Customization: Your gameplay data and preferences help us customize your in-game experience, allowing us to adjust game difficulty, provide personalized challenges, and remember your settings between sessions.
Communication with Users:
Updates and Announcements: We use your registration information, specifically your email address, to send you important updates about the game, including new features, special events, or offers.
Support Services: When you seek assistance from our support team, we use the information you provide to respond effectively and address your concerns. This communication is essential to maintain your satisfaction with our services.
Advertising and Marketing:
Targeted Advertising: By analyzing your social network information and in-game behavior, we customize advertising to align with your interests, making the ads you see more relevant and engaging.
Promotional Offers: Occasionally, we send promotional emails or messages within the app about new products, special offers, or other information that may interest you, using the email address you provided.
Market Research: We also use collected data for market research purposes to understand user trends and preferences, helping us develop better content and services.
4. Information Sharing with Third Parties
At Solitaire Bucks, we are dedicated to maintaining the trust you place in us. We only share information with third parties under the following circumstances:
Legal Requirements:
Compliance and Enforcement: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process. We may also share information to protect the rights, property, or safety of VOLCANO TECHNOLOGY ADVERTISING LIMITED, our users, or others as required or permitted by law, including meeting national security or law enforcement requirements.
Third-Party Service Providers:
Operational Support: We work with various service providers who perform functions on our behalf. These include hosting and maintenance, error monitoring, debugging, performance analysis, and customer service activities. We only provide these service providers with the information necessary to perform their designated functions, and they are obligated not to disclose or use the information for other purposes.
Payment Processing: Information necessary to process payments, such as your payment card details, is shared with financial institutions or payment processing services like PayPal, CashApp, Visa, and Mastercard. This sharing is essential for completing transactions requested by you within our app.
Partners and Affiliates:
Strategic Partnerships: We may share your information with our partners and affiliates to provide joint content and services (like registration, transactions, and customer support), to help detect and prevent potentially illegal acts, and to guide decisions about products, services, and communications. Partners will use this information to send you marketing communications only if you have requested their services.
We require all third parties to respect the security of your personal data and treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their purposes and only permit them to process your personal data for specified purposes and per our instructions.
5. Third-Party Links
External Sites Disclaimer: To provide you with additional value, Solitaire Bucks may include third-party links on our app. These linked sites have separate and independent privacy policies, and we are not responsible or liable for the content and activities of these linked sites. However, we aim to protect the integrity of our app and welcome any feedback about these sites.
When you click on one of these links, you leave the Solitaire Bucks app and enter a website that VOLCANO TECHNOLOGY ADVERTISING LIMITED does not control. We encourage you to read the privacy statements of these linked sites, as their privacy policies may differ from ours.
Caution:
- Always check the URL of the site you are visiting to confirm it is the correct site before entering any personal information.
- Be aware that external sites may collect data or solicit personal information from you; therefore, we advise you to review the privacy policies of these sites before proceeding with any transaction.
Our inclusion of third-party links does not imply endorsement of the site, its contents, or any association with its operators.
6. Data Security
Security Measures: At Solitaire Bucks, we take the security of your personal data seriously. We implement a variety of security measures to protect your personal information when you enter, submit, or access it. These measures include, but are not limited to:
Encryption: We use strong encryption to protect sensitive information transmitted online. Similarly, we protect your information offline; only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
Secure Servers: Your personal information is stored on secure servers that are protected against unauthorized access or intrusion.
Regular Audits: We conduct regular audits and continuous monitoring to ensure our security practices meet current standards and are effective in protecting your data.
Anomaly Detection: Our systems are equipped with anomaly detection technologies to identify and react to unusual activity that could indicate a security breach.
Data Breach Notification: Despite our best efforts, no method of transmission over the Internet or electronic storage is 100% secure. However, should a data breach occur, we are prepared to take the following steps to protect our users:
Prompt Notification: We will notify you via email and/or a prominent notice on our app, as soon as reasonably possible, and without undue delay if we believe that your personal data has been compromised.
Transparency: We will provide you with clear information about what happened and what we are doing to resolve it.
Guidance: Depending on the nature of the breach, we may provide recommendations on how you can protect yourself from potential harm.
Cooperation with Authorities: We will work closely with the appropriate regulatory authorities to ensure the incident is properly reported and handled.
7. Child Protection
Solitaire Bucks is committed to protecting the privacy of children. The app is intended for users aged 18 and above. We do not knowingly collect, use, or disclose personal information from children under 18. If we become aware that we have inadvertently received personal information from a user under 18, we will delete such information from our records.
Measures to Prevent Underage Use:
Age Verification: During the registration process, we require users to verify their age to ensure compliance with our age restrictions.
Monitoring: We regularly monitor the platform to identify and address any instances of underage use.
Parental Notification: If it comes to our attention that a child under 18 has provided us with personal information, we will inform the child’s parent or guardian and remove the information from our systems.
8. User Rights and Choices
Viewing and Updating: Users can view and update their personal information at any time by logging into their account settings on the app. We encourage users to update their information to keep it accurate and current.
Deletion: Users may request the deletion of their personal information by contacting our customer support. We will respond to such requests promptly and delete your personal information, except where we are legally obligated to retain certain information.
Opt-Out Options:
Communications: You may opt out of receiving promotional emails from us by following the unsubscribe link provided in each email.
Targeted Advertising: Users can adjust their device settings to limit ad tracking or opt out of receiving personalized advertisements.
By providing clear guidelines and straightforward mechanisms for managing and protecting personal information, Solitaire Bucks ensures that users maintain control over their privacy. We are dedicated to upholding these principles and providing a safe and compliant gaming environment.
International Data Transfers
Solitaire Bucks operates globally, which means the personal information we collect may be transferred to, stored, and processed in countries outside your country of residence, including the United States. When we transfer your personal information internationally, we ensure it is transferred in accordance with this privacy policy and as permitted by applicable data protection laws.
Safeguards:
Data Transfer Agreements: We use standard contract clauses approved by the European Commission or similar contractual clauses in other jurisdictions. This includes requiring all third parties to respect the security of your personal data and treat it in accordance with the law.
Privacy Shield Framework: Where applicable, we participate in the Privacy Shield Framework, which requires us and our partners to maintain a mechanism to guarantee that data transfers between the EU and the US meet the EU "adequacy" standard for data protection.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time in response to changing legal, technical, or business developments. When we update our privacy policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
Notification to Users: We will notify you of any changes to our privacy policy by posting the new privacy policy on the Solitaire Bucks website or app. We will also highlight the changes in a prominent notice and adjust the "last updated" date at the top of this policy.
10. Contact Information
If you have any questions, concerns, or complaints about our privacy practices or this Privacy Policy, please contact us at:
Email: [email protected]
Feedback and Complaints Handling: We take your feedback seriously and strive to address any complaints quickly and fairly. If you have concerns about the use of your personal information, please reach out to us using the contact details provided.
This privacy policy is effective as of [8/1/2024] and will remain in effect except with respect to any changes in its provisions in the future, which will be effective immediately after being posted on this page.